As part of the login policy you can define the IP addresses from which the Agent Console and the Admin Consoles can be accessed.


To define the IP addresses:
  1. Enter the Admin Console> Account Set Up>Settings>Login Policy (tab)
  2. Scroll down to the IP Policy section
  3. If the IP policy is disabled, click the Click here to enable link

    IP policy enable

    The radio button turns green

  4. In the IP Policy section enter the required IP addresses into the From IP field. After adding each of the addresses click the validation button.

    several IPs

    Note: If you want to add an range of IP addressed, enter the values of the range into the From IP and the To IP fields and click the validation button.

    ip range add

  5. Click Update